Important Announcement from China Taiping Insurance (UK) Co Ltd

Announcement 2

Dear clients, agents and partners:

In view of the escalating situation of the Coronavirus (COVID-19) outbreak in the UK, our Company has temporarily suspended all mailing services, which include sending insurance policy documents and renewal receipts by post.

Special Notes:

1. Please do not post any mails to us during the UK Coronavirus lockdown period. With immediate effect you are required to communicate with us via emails and telephone calls.

2. To make your payment, please click on the following link: https://www.enjoytp.co.uk/direct/payment/policyPayment

3. Provide us with your email address, policy holder’s name and policy number as reference, so that all communication and documents can be sent to you in a timely manner.

Please note the following emails for your reference:

Direct Customers & Student Products: cic@uk.cntaiping.com

Business:business@uk.cntaiping.com

Payments:payments@uk.cntaiping.com

Claims:claims@uk.cntaiping.com​

If you have any questions or concerns regarding receiving your documents, processing your payments or other related matters, please contact us on 020 7839 1888.

Thank you for your cooperation.

Announcement 1

As a consequence of Brexit, China Taiping Insurance (UK) Co Ltd is proposing to transfer a number of policies written in the EEA and/or which cover EEA risks to DARAG, a European insurer, pursuant to an insurance business transfer under Part VII of the Financial Services and Markets Act 2000 .

For further information please click here . We recommend that you read the background and information carefully and get in touch if you have any concerns.