Underwriter (Direct Business)

Location: London (Hybrid)
Posted: 2023-09-19
Job description


Responsible for underwriting and service activities for the Direct team, the objective of this role is to offer consistent quality service to customers, deliver satisfactory and profitable results for the company, and build up good business reputation for the company within the target market.


  • Underwrite commercial risks / SME within the Direct team. This includes quoting new business, and underwriting existing business (MTAs and renewals). Responsible for serving direct clients’ accounts/portfolio.
  • Highlights survey risk improvement by sending out risk improvement document and following up.
  • Builds up effective trading relationships with introducers and contributing to achievement of results.
  • Deals with online student products by explaining student product cover and providing customer support.
  • Maintains a good relationship with direct clients and corporate customers by providing high-quality service,
  • Demonstrates contributions to loss ratio control by assessing risk and imposing terms and conditions effectively.
  • Analyses retention levels and adjusts after investigating the factors affecting performance.
  • Provides a consistent top-quality service to customers to enhances our reputation and increase the probability of renewals.
  • Support fellow colleagues and other tasks as required.





  • Over 3-year experiences in insurance underwriting / business development in commercial lines.
  • Good knowledge and experience in underwriting insurance risks.
  • Knowledge of relevant regulatory practices and legislations in the industry.
  • Ability to work independently and as part of a team.
  • Good time management skills to meet deadlines.
  • Good communications and negotiation skills.
  • Certificate in insurance (Cert CII)  
  • Additional language skill in Chinese is needed.


Contact details


If you are interested in applying for the role, or have any questions, please send your CV or your questions to HR@uk.cntaiping.com